Warranty: purchased via Nüline Distribution
In normal use we give a 6 month warranty on manufacturing defects on all our Fatboy products. We solve production errors and help you if you have a legitimate complaint that your product does not last as long as you might expect.
Nüline Distribution can choose to repair the product free of charge, send you a replacement item, provide you with a replacement part or refund the purchase price.
Please note that Fatboy products that are not from the North American market are not covered by the warranty.
With normal use we mean:
In case of a problem, always contact our customer service via email. Please also always include your purchase information. We will do our best to help you!
Warranty: purchased via Canadian Fatboy dealer
If you purchased your Fatboy product through a reseller, please contact that Fatboy reseller and always provide them with your proof of purchase. They will be happy to help you.
We have the agreement with all our dealers that they handle service requests for the Fatboy products they sell themselves. They will help you in the same way as we would do.